Shipping/Returns

Shipping

United States Standard Shipping is $5

Please allow 1-2 business days for your orders to be processed and shipped

All orders are shipped with USPS with confirmation and tracking number

International Standard Shipping is $15

Please allow 6-10+ business days for your order to be delivered once shipped

All orders are shipped with USPS with confirmation and tracking number

Custom Charges & Import Duties

Custom or import duties are not charged by us and they need to be handled by the recipient. We're not able to predict any customs charges that you may be charged. Custom policies and import duties vary widely from country to country. It's a good idea to get in touch with your local customs office before ordering, so you're not surprised by charges you weren't expecting.

Aja Jewelry is not liable for lost or stolen packages. If your package goes missing, we will contact our shipping carrier to track the delivery information, but we cannot be held responsible if an order shows confirmed delivery to the correct address.

Returns & Exchanges

Aja Jewelry is happy to offer an exchange or online credit under these guidelines

Product must be in original condition as we sent it out
It must be sent back in its original box
If the item has been worn we cannot process the item for exchange.
WE DO NOT HOWEVER ACCEPT EXCHANGES OR RETURNS OF EARRINGS DUE TO HYGIENIC REASONS

ALL SALES ARE FINAL AND CANNOT BE EXCHANGED OR RETURNED

Please email us with questions or concerns at info@shopajajewelry.com